Privacy Policy
Last updated: July 2026
The protection of personal data is important to us. This Privacy Policy explains how Team Vienna Games GmbH processes personal data when you visit our website, contact us, or use our services.
Controller
Team Vienna Games GmbH
Kornstrasse 7A
4060 Leonding
Austria
Email: office@teamvienna.at
Phone: +43 732 272997
Personal Data We Process
We may process personal data that you provide to us directly, such as:
Name
Email address
Phone number
Company name
Company size
Message content
Other information you send to us through contact forms, email, or other communication channels
When you visit our website, technical data may also be processed automatically, such as:
IP address
Browser type and version
Device information
Operating system
Date and time of access
Pages visited
Referrer URL
Technical log data
Purpose of Processing
We process personal data for the following purposes:
To operate and provide our website
To respond to inquiries and contact requests
To communicate with customers, partners, and interested parties
To prepare and perform contracts
To provide our services
To improve website performance, usability, and security
To comply with legal obligations
Legal Basis
We process personal data based on the following legal grounds under the General Data Protection Regulation (GDPR):
Art. 6(1)(a) GDPR – consent, where required
Art. 6(1)(b) GDPR – performance of a contract or pre-contractual measures
Art. 6(1)(c) GDPR – compliance with legal obligations
Art. 6(1)(f) GDPR – legitimate interests, such as operating our website, responding to inquiries, improving our services, and ensuring website security
Contact Forms
If you contact us through a form on our website, we process the information you provide in order to respond to your request.
This may include your name, email address, phone number, company information, and message content.
Our website and forms may be operated using Framer. Data submitted through forms may be processed by Framer as a technical service provider.
Email and Phone Communication
If you contact us by email or phone, we process the personal data you provide in order to communicate with you and handle your request.
Website Hosting and Technical Operation
When you visit our website, technical data may be processed automatically by our hosting and website service providers. This processing is necessary to display the website, ensure stability, improve security, and prevent misuse.
Cookies
Our website may use cookies and similar technologies.
Some cookies may be technically necessary for the operation of the website. Other cookies, such as analytics or marketing cookies, are only used where legally permitted or where consent is required.
You can manage or disable cookies through your browser settings. If a cookie banner is displayed, you can also manage your preferences there.
Analytics and Website Improvement
We may use analytics or website improvement tools to understand how visitors use our website and to improve the user experience.
If tools such as Hotjar or similar analytics services are active on the website, they may process technical usage data such as visited pages, clicks, device information, browser information, and anonymized or pseudonymized interaction data.
Where required, these tools are only used based on your consent.
Service Providers
We may use external service providers for website hosting, website operation, forms, email communication, analytics, IT services, and project work.
These service providers process personal data only to the extent necessary and, where required, on the basis of appropriate data processing agreements.
Data Retention
We store personal data only for as long as necessary for the purposes described in this Privacy Policy or as required by law.
Contact requests are stored for as long as necessary to respond to the inquiry and handle any follow-up communication.
Contractual and business-related data may be stored for longer periods where legal retention obligations apply.
Your Rights
Under the GDPR, you have the following rights, subject to the applicable legal requirements:
Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to data portability
Right to object
Right to withdraw consent at any time, where processing is based on consent
To exercise your rights, please contact us at:
Right to Lodge a Complaint
If you believe that the processing of your personal data violates data protection law, you have the right to lodge a complaint with a data protection authority.
In Austria, the competent authority is the Austrian Data Protection Authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, especially if our website, services, tools, or legal requirements change.
The current version is always available on this page.